Pelindo - Port of Benoa, with full preparation and an unwavering dedication to service excellence, has embarked on a transformative journey to enhance its facilities and operational efficiency, anticipating the evolving needs of passengers and cargo alike. Understanding the pivotal role that streamlined logistics and passenger comfort play in the port's operations, Pelindo has meticulously orchestrated a series of strategic upgrades aimed at optimizing the turnaround operation handling experience.

1. The introduction of a Passenger Gangway stands as a testament to the port's commitment to passenger comfort, offering a stable and secure pathway for seamless embarkation and disembarkation processes.

2. Implementation of a Mobile Gangway serves as a cornerstone of improved service efficiency, empowering agile boarding and disembarking processes while ensuring swift vessel turnarounds.

3. The provision of trolley cages underscores the port's dedication to organized logistics, facilitating the smooth transportation of luggage trolleys and minimizing congestion within port precincts.

4. Augmentation of forklifts with varying weights epitomizes the port's commitment to operational versatility, enabling the efficient handling of heavy cargo items and bolstering overall logistical capabilities.

5. The strategic deployment of porters to assist passengers, particularly in managing luggage, coupled with the establishment of a dedicated luggage hall area, reflects Pelindo's unwavering focus on customer service and passenger convenience.

6. Furthermore, the design of a passenger area supporting Small and Medium Enterprises (SMEs) not only enriches the passenger experience with a vibrant local dimension but also serves as a catalyst for economic empowerment within the port community.

These visionary initiatives underscore Pelindo's tireless pursuit of excellence and innovation, reaffirming the Port of Benoa's position as a beacon of maritime service excellence in the region.